Dear Valued Guests,
It is with great joy and excitement that we reach out to you today. Since temporarily closing our doors on March 21st, we have been anxiously counting down the days until we could safely reopen our beloved Sparkling Hill. After much planning and consultation with industry experts, we are elated to announce that Sparkling Hill will welcome guests again on Monday, June 15th!
It is essential that this reopening happens in a way that protects the health and safety of our guests and our team members. During these past weeks, our management team has been working diligently to develop a plan for safety and sanitization throughout the resort. Key features of this plan include automatic temperature checks upon entry to the building for guests and team members alike, stringent sanitization protocols, allowing for proper social distancing in all common areas, and temporarily implementing a delicious a la carte menu for breakfast in PeakFine Restaurant to replace the buffet. Our three pools, Kneipp Waterway, Tea and Serenity relaxation rooms, spa services, and restaurants will be available for your enjoyment, however, our steams and saunas will initially remain closed until we can ensure public health precautions can be practiced in this area and we are confident it is safe to reopen. A full copy of our response plan will be available on our website in the coming days.
These past few months have been incredibly stressful and trying for many of us. We are so happy to be able to resume offering an experience that is focused on rest, relaxation, and most importantly you and your well-being. This is something that is needed now more than ever before.
Should you have any questions, our Reservations team can be reached at any time to assist. From the bottom of our hearts, we thank you for your support, and we so look forward to welcoming you back to Sparkling Hill Resort!
Warm and healthy regards,
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