Careers
We are proud to offer exciting opportunities in hospitality careers. We strive to create a family-style environment and recognize that our people and their development are the most important asset to our resort. If you are interested in becoming part of a dynamic team, follow the application steps outlined below.
Employee Benefits
- Employee discounts on room rates and spa treatments
- Extended health benefits
- Career growth opportunities
- Staff housing opportunities for those who qualify – Employee housing is assessed on a case-by-case basis for those interested in moving to the Okanagan Valley to work at Sparkling Hill Resort
How To Apply
Explore our current job opportunities below. To apply, either fill out the application form or send your application to careers@sparklinghill.com including the following:
- A cover letter with the department and position you are interested in
- A detailed resume of work experience including a description of your responsibilities and additional education or qualifications you think would make you a good fit for the role
- Copies of certificates, educational records, or credentials, if applicable
Housekeeping
Housekeeping Supervisor
Details:
Join the Housekeeping team at Sparkling Hill Resort! We have both full-time and part-time positions available for Day & Evening Laundry Attendants.
Job Duties:
- Training new employees according to Sparkling Hill standards.
- Developing and coaching a diverse team of housekeepers.
- Overseeing/assisting in the inventory, storage and control of housekeeping items.
- Ensuring that all lost and found articles are stored properly and correctly logged.
- Ensuring that guest room status is communicated to the Front Desk in a timely and efficient manner.
- Inspecting guest rooms, public areas, and employee areas and holding team members accountable for corrective action
- Hands on cleaning in multiple areas and laundry tasks when necessary
- Maintaining a high level of customer satisfaction by interacting and responding positively with guests and taking immediate actions to resolve problems
- Ensuring that the yearly cleaning projects are completed (deep cleaning)
- Ensure all Work Safe and WHIMS and safety standards are maintained
- Provide orientation, feedback and recognition to all colleagues
- Opening and closing of the department, prepare room attendants daily assignment
- Reporting all maintenance issues
- Other duties as directed
Qualifications:
- Housekeeping experience required
- Approachable, positive attitude, self-starter, team player, work under pressure and meet deadlines, lead by example.
- Approach all encounters with guests and employees in a friendly, service-oriented manner
- Ability to work under pressure and in a demanding, fast-paced environment and meet deadlines
- Must be able to speak and read English
- Excellent organizational, time management and analytical and problem-solving skills.
- Ability to work flexible hours including days, evenings, weekends and holidays.
KurSpa
Fitness Coordinator
Details:
We are looking for a passionate, driven, and reliable individual to join the KurSpa Team at Sparkling Hill.
Job Duties:
- Consistently offer professional, friendly and engaging service
- Ensure individualized guest service through acknowledgment and responding to their needs and expectations
- Perform fitness and/or therapeutic treatments while maintaining the clients safety and well-being at all times
- Perform 15, 30, 45 and 60 minute fitness and therapeutic treatments
- Accompany guests through -110 degree Celsius Cold Sauna
- Teach fitness classes, guide outdoor walks or hikes, perform personal training or fitness testing
- Development of fitness programs
- Provide various therapies (From previous knowledge or learned through on the job training)
- Maintain a clean and neat work environment at all times, ensuring all equipment is clean and in safe working order
- Actively participate in other areas of Spa Operation such as knowledge and recommendation of other spa treatments
- Ensure awareness of latest fitness trends
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies and procedures
- Follow all safety and sanitation policies
- Assist with laundry, reception and cleaning duties as required
- Other duties as assigned
Qualifications:
- Previous experience wellness setting preferred
- All professional licenses are to be current
- Maintain a healthy and fit appearance
- Excellent communication and organizational skills
- Excellent documentation abilities
- Strong interpersonal and problem solving abilities
- Highly responsible and reliable
- Ability to work cohesively as part of a wellness team
- Ability to focus attention on guest needs, remaining calm, respectful and courteous at all times
Physical Aspects of Position (included but are not limited to):
- Frequent standing, bending, and reaching throughout shift
- Frequent kneeling, pushing, pulling, sitting
- Occasional ascending or descending ladders, stairs and ramp
Esthetician
Details:
Join the KurSpa team at Sparkling Hill Resort! For guests seeking rejuvenation, inspiration and personalized attention, the KurSpa at Sparkling Hill offers a wide selection of luxurious Spa experiences. We currently have an opening for a motivated, positive individual for a full-time position.
Job Duties:
- Consistently offer professional, friendly and engaging service
- Perform nail, facial and cosmetic services in a safe, comfortable, and hygienic manner, as well as scrubs and wraps, using safe and professional techniques
- Maintain an ample inventory of all products necessary to perform all facial, manicure and pedicure services
- Sell and restock professional all retail products
- Assist guests regarding hotel facilities in an informative and helpful way – including tours
- Maintain cleanliness of work area and of all equipment used
- Follow departmental policies and procedures
- Follow all safety and sanitation policies
- Other duties as assigned
Qualifications:
- Minimum 1 years experience in the field of Esthetics required
- Certification from an accredited school of Esthetics required
- All professional licenses are to be current
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Availability to work evenings, weekends and holidays as needed
- Reliable transportation is essential
Spa Practitioner
Details:
At Sparkling Hill Resort discover a one of a kind, multi faceted beauty that is unparalleled in North America. Our vision is to share the European approach to whole body wellness with North America for the first time at this unique and unrivaled destination. As a KurSpa Practitioner at Sparkling Hill, you will provide guests with relaxation and rejuvenation through our wide range of tension-relieving massages and/or beauty and/or body treatments as per expertise.
Job Duties:
- Consistently offer professional, friendly and engaging service
- Perform massage and/or beauty and/or body treatments while maintaining the clients comfort at all times
- Perform 30, 45, 60,75 and 90 minute KurSpa treatments
- Ensure individualized guest service through acknowledging and responding to their needs and expectations
- Maintain an ample supply of massage oils, towels, sheets, and other necessary supplies in a neat and orderly fashion within the massage work area
- Maintain a clean and neat work environment at all times, ensuring all equipment is in safe working order
- Actively participate in other areas of the Spa Operation such as product knowledge and retail sales
- Ensure awareness of current trends in body treatments
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow departmental policies and procedures
- Follow all safety and sanitation policies
- Attend facility operations department communications meetings.
- Other duties as assigned
Qualifications:
- All professional licenses are to be current
- Previous experience in a luxury spa is an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of the wellness team
- Ability to focus attention on guest needs, remaining calm, respectful and courteous at all times
- Availability to work evenings, weekends and holidays as needed
- Reliable transportation is essential
Physical Aspects of Position (included but are not limited to):
- Frequent standing, bending and reaching throughout shift
- Occasional lifting and carrying up to 25 lbs
- Occasional kneeling, pushing, pulling, sitting
- Occasional ascending or descending ladders, stairs and ramps
Maintenance
Maintenance Responder
Reports to: Assistant Maintenance Manager & Maintenance Manager
Join the Maintenance team at Sparkling Hill Resort as a Maintenance Responder! He/she will be a positive, organized individual with a strong work ethic. Availability to work weekends and holidays is essential.
Perks & Benefits:
Sparkling Hill team members get to enjoy a variety of perks & benefits which we provide as a thank you for hard work and dedication. Perks and benefits include:
- Deeply discounted room rates available to team members
- Discounts on gift shop retail, food and spa treatments
- Extended health benefits for team members working 24 hours’ per week
- Career growth opportunities in the form of promotions and department transfers to expand your knowledge and exposure to the industry
Duties will include:
- Perform general clean-up of all facilities.
- Comply with Health and Safety and WHMIS requirements for Personal Protective Equipment.
- Respond to guest requests for maintenance in hotel rooms.
- Collect and dispose of all garbage and recyclables.
- Clean light fixtures and change light bulbs/tubes.
- Perform minor repairs on windows, doors, switches, desks, tables, plugs, equipment, appliances, sinks, toilets, blinds etc.
- Responsible for vandalism clean up and repair, within skill level.
- Maintain heating and air conditioning systems, thermostats, and other related equipment.
- Maintain working knowledge of environmental safeguards and alarm systems.
- Prepare and set up rooms for meetings or various other activities and clean up afterwards.
- Maintain outside grounds (remove snow, ice, and debris, spray and remove weeds, sweep and clean gutters, water and maintain sprinkling systems).
- Use a variety of hand and power tools, electric meters and material handling equipment in performing duties.
- Detect faulty operations, defective material and report those as well as any unusual situations to supervisor.
- Prepare, paint and decorate interior and exterior surfaces as required.
- Perform all other duties as assigned or needed.
Requirements & Qualifications:
- High school diploma/GED.
- Ability to perform small repairs an asset (e.g. caulking, replacing washers, and replacing light fixtures).
- Effective communication skills with individuals at all levels, both inside and outside the organization.
- Strong customer service orientation and skills.
- Open availability including weekends and holidays.
- Reliable transportation.
