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Work with Us

At Sparkling Hill Resort, we are proud to offer exciting opportunities in hospitality careers. We strive to create a family-style environment and recognize that our people and their development are the most important asset to our resort. If you are interested in becoming part of a dynamic team of committed individuals, follow the application steps outlined below. While we thank all applicants for their interest in working for Sparkling Hill Resort & Spa, only qualified candidates will be contacted for further consideration. We hope to hear from you soon!

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Employee Benefits:

  • Employee discounts on room rates and spa treatments
  • Extended health benefits
  • Career growth opportunities
  • Staff housing opportunities for those who qualify - Employee housing is assessed on a case by case basis for those interested in moving to the Okanagan Valley to work at Sparkling Hill Resort

How to Apply:

Please send the following to our mailing address or apply below

  • A cover letter with the department and position you are interested in
  • A detailed resume of work experience including a description of your responsibilities and additional education or qualifications you think would make you a good fit for the role
  • Copies of certificates, educational records or credentials, if applicable.

Spa Pool Attendant

Join the KurSpa team at Sparkling Hill Resort! We currently have openings for full time and part-time positions as a KurSpa Pool Attendants and are looking for a high energy, positive, and responsible candidates to fill the position.

Department: KurSpa

Experience Level: Entry level

Availability: Full-time

Submit Resume
Job Duties:

 

  • Assist with guest requests and ensure relaxation and enjoyment of the guests visiting KurSpa
  • Ensure guests are exhibiting proper KurSpa etiquette and monitoring for cellphones, devices and alcohol; monitor noise levels in pool and steam/sauna areas and respond to concerns quickly and professionally
  • Ensure maximum capacities of pool and steam/sauna areas are being maintained at all times
  • Maintaining cleanliness and sanitation of pool and steam/sauna areas
  • Maintaining stock levels of towels and water for guests in pool and steam/sauna areas
  • Light housekeeping duties in common areas of the KurSpa to ensure a clean and enjoyable environment at all times
  • Maintain knowledge of KurSpa amenities/policies in order to accurately advise guests
  • Opening and closing duties
  • KurSpa Attendant duties as required
  • Other tasks as assigned

 

Qualifications:

 

  • Candidates must demonstrate exceptional guest service skills – remaining calm and courteous at all times – in addition to excellent communication skills and high attention to detail
  • Previous spa, hospitality and/or guest service experience is preferred
  • Successful candidates will be highly responsible and reliable and be comfortable working independently, with little direct supervision
  • Ability to work flexible hours, including days, evenings, weekends, and holidays
  • Able to lift up to 40 pounds
  • Constant standing and walking will be required throughout the shift
  • Reliable transportation is essential

 

 

To Apply: Please use the Apply button below to submit your application directly to the appropriate department manager. Please include a resume and cover letter in your submission.

Spa Practitioner

At Sparkling Hill Resort discover a one of a kind, multi faceted beauty that is unparalleled in North America. Our vision is to share the European approach to whole body wellness with North America for the first time at this unique and unrivaled destination. As a KurSpa Practitioner at Sparkling Hill you will provide guests with relaxation and rejuvenation through our wide range of tension-relieving massages and/or beauty and/or body treatments as per expertise.

Department: KurSpa

Experience Level: Entry level

Availability: Full-time

Submit Resume
Job Duties:

  • Consistently offer professional, friendly and engaging service
  • Perform massage and/or beauty and/or body treatments while maintaining the clients comfort at all times
  • Perform 30, 45, 60,75 and 90 minute KurSpa treatments
  • Ensure individualized guest service through acknowledging and responding to their needs and expectations
  • Maintain an ample supply of massage oils, towels, sheets, and other necessary supplies in a neat and orderly fashion within the massage work area
  • Maintain a clean and neat work environment at all times, ensuring all equipment is in safe working order
  • Actively participate in other areas of the Spa Operation such as product knowledge and retail sales
  • Ensure awareness of current trends in body treatments
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow departmental policies and procedures
  • Follow all safety and sanitation policies
  • Attend facility operations department communications meetings.
  • Other duties as assigned

Qualifications:

  • All professional licenses are to be current
  • Previous experience in a luxury spa is an asset
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively as part of the wellness team
  • Ability to focus attention on guest needs, remaining calm, respectful and courteous at all times
  • Availability to work evenings, weekends and holidays as needed
  • Reliable transportation is essential

Physical Aspects of Position (included but are not limited to):

  • Frequent standing, bending and reaching throughout shift
  • Occasional lifting and carrying up to 25 lbs
  • Occasional kneeling, pushing, pulling, sitting
  • Occasional ascending or descending ladders, stairs and ramps

To Apply: Please use the Apply button below to submit your application directly to the appropriate department manager. Please include a resume and cover letter in your submission.

Linen Attendant

Join the Housekeeping team at Sparkling Hill Resort! We have both full-time and part-time opportunities available for a Linen Attendant role. This is an entry level position with lots of opportunity to develop for the right individual.

Department: Housekeeping

Experience Level: Entry level

Availability: Full-time

Submit Resume
Job Duties:

  • Enter guest rooms before Room Attendants to remove all bedding and linen and organize garbage, etc.
  • Sort and organize linen to be washed by the Laundry team
  • Assist Housekeeping team members with tasks as directed
  • Deliver linen and amenity items to guest rooms
  • Assist Laundry team with folding, washing, and ironing as needed
  • Other tasks as assigned

Qualifications:

  • Previous experience in housekeeping an asset
  • A strong work ethic and positive attitude
  • Proficient communication skills and the ability to work well in a team as well as independently
  • Flexible to work weekends, evenings, and holidays
  • Dress in issued uniform and ensure a neat, clean, and tidy appearance at all times
  • Be able to maintain and professional and welcoming demeanor at all times

To Apply: Please use the Apply button below to submit your application directly to the appropriate department manager. Please include a resume and cover letter in your submission.

Valet/Bellman

Join the Front Office team at Sparkling Hill Resort! We have an entry level position available for a full-time or part-time Valet for a professional and service oriented individual. Excellent work provides excellent gratuities!

Department: Front Office

Experience Level: Entry level

Availability: Full-time

Submit Resume
Job Duties:

  • Greet guests when they arrive at the resort
  • Assist with loading and unloading luggage
  • Provide guests with information about the different amenities and locations within Sparkling Hill
  • Safely park and bring up guest vehicles from the underground parking garage
  • Direct traffic and parking for large corporate groups or weddings
  • Bring items to guest rooms as requested
  • Assist guests and other members of the Front Desk to ensure all patrons of the resort have a seamless and exceptional experience
  • Other duties as assigned

Qualifications:

  • Must have passion for customer service
  • Must possess a valid BC Driver’s License
  • Ability to work flexible hours including days, evenings, weekends, and holidays
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible and reliable

To Apply: Please use the Apply button below to submit your application directly to the appropriate department manager. Please include a resume and cover letter in your submission.

Esthetician

Join the KurSpa team at Sparkling Hill Resort! For guests seeking rejuvenation, inspiration and personalized attention, the KurSpa at Sparkling Hill offers a wide selection of luxurious Spa experiences. We currently have an opening for a motivated, positive individual for a full-time position.

Department: KurSpa

Experience Level: Entry level

Availability: Full-time

Submit Resume
Job Duties:

  • Consistently offer professional, friendly and engaging service
  • Perform nail, facial and cosmetic services in a safe, comfortable, and hygienic manner, as well as scrubs and wraps, using safe and professional techniques
  • Maintain an ample inventory of all products necessary to perform all facial, manicure and pedicure services
  • Sell and restock professional all retail products
  • Assist guests regarding hotel facilities in an informative and helpful way – including tours
  • Maintain cleanliness of work area and of all equipment used
  • Follow departmental policies and procedures
  • Follow all safety and sanitation policies
  • Other duties as assigned

Qualifications:

  • Minimum 1 years experience in the field of Esthetics required
  • Certification from an accredited school of Esthetics required
  • All professional licenses are to be current
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Availability to work evenings, weekends and holidays as needed
  • Reliable transportation is essential

To Apply: Please use the Apply button below to submit your application directly to the appropriate department manager. Please include a resume and cover letter in your submission.

Evening Cleaning Attendant

Join the Housekeeping team at Sparkling Hill Resort! We are seeking experienced, motivated individuals to fill the role of Evening Cleaning Attendant.

Department: Housekeeping

Experience Level: Entry level

Availability: Part-time

Submit Resume
Job Duties:

  • Clean all public areas such as restaurant, meeting spaces, pool and hot tub areas, and offices if needed
  • Vacuum and mop floors; being confident on a large floor machine and all necessary equipment
  • Operate wax stripping machine
  • Clean steams and saunas and treatment rooms in KurSpa; perform any necessary deep cleaning requests for areas in KurSpa
  • Clean and stock public restrooms routinely throughout the shift;
  • Assist Room Attendants with cleaning and stocking rooms as needed
  • Deliver items from Laundry to storage rooms
  • Assist with any other guest requests promptly and efficiently
  • Interactions with guests - remaining professional at all times
  • Eye for detail and pride for the work
  • Ability to work alone while being productive
  • Ability to handle difficult situations; ability to think on your feet
  • Other duties as assigned

Qualifications:

  • Previous experience cleaning or similar janitorial is preferred
  • Previous cleaning experience in a hotel setting is also an asset
  • Strong communication and interpersonal skills
  • Ability to remain organized and be able to multi-task effectively
  • Candidates must have flexibility to work weekdays, weekends and holidays
  • Reliable transportation is essential
  • WHMIS training mandatory – will provide on the job certification if needed
  • First Aid an asset but not required

To Apply: Please use the Apply button below to submit your application directly to the appropriate department manager. Please include a resume and cover letter in your submission.

Expeditor

Join the Restaurant team at Sparkling Hill! We are looking for a motivated, organized individual to join our team in the role of Expeditor. Full time and part time hours available.

Department: Administration

Experience Level: Entry level

Availability: Full-time

Submit Resume
Job Duties:

  • Ensure kitchen orders are completed in a timely manner
  • Ensure menu and customer specifications are followed accurately
  • Direct food runners and wait staff when delivering completed orders
  • Maintain organization of plating and food service for large tables or groups
  • Inspect all food before it is delivered to table
  • Ensure any food allergy precautions are observed as necessary
  • Finalize presentation and plating of all dishes

Qualifications:

  • Previous experience in an expediting or similar role in a fine dining establishment an asset
  • Ability to handle fast-paced environment calmly and efficiently
  • Strong memory for menu specifications and customer orders
  • Sufficient level of physical stamina to stand for long periods of time and lift multiple plates at once
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Reliable transportation is essential

To Apply: Please use the Apply button below to submit your application directly to the appropriate department manager. Please include a resume and cover letter in your submission.

Front Desk Agent

Join the Front Office team at Sparkling Hill Resort! We are seeking a professional, friendly individual for a full-time Front Desk Agent Position.

Department: Front Office

Experience Level: Entry level

Availability: Full-time

Submit Resume
Job Duties:

  • Answer internal and external phone calls and emails and direct guests to the appropriate department
  • Greet guests and visitors as they enter the resort
  • Complete check outs and check ins and receive payment
  • Create guest reservations and advise callers regarding rates and packages
  • Be knowledgeable about Sparkling Hill amenities and policies in order to advise guests accurately
  • Post and balance payments and charges on guest folios
  • Communicate with other departments such as Maintenance and Housekeeping regarding requests and changes throughout the day
  • Anticipate guest needs in order to provide seamless and exceptional service
  • Receive and respond to guest concerns and address them promptly with the appropriate manager as needed
  • Complete daily checklists and tasks to maintain organization at the Front Desk
  • Count and verify individual cash floats and maintain responsibility for all cash received and given out
  • Prepare reports
  • Arrange transportation or other services for guests
  • Other duties as assigned

Qualifications:

  • Previous Front Desk or other hospitality experience preferred
  • Previous experience with Maestro Property Management System an asset
  • Strong interpersonal and problem solving skills
  • Excellent communication and organizational skills
  • Ability to work cohesively as part of a team as well as independently
  • Ability to focus on guest needs, remain calm and professional at all times
  • Able to work flexible hours including days, evenings, weekends and holidays
  • Must have reliable transportation

To Apply: Please use the Apply button below to submit your application directly to the appropriate department manager. Please include a resume and cover letter in your submission.

Host/Hostess

Join the Restaurant team at Sparkling Hill Resort! We currently have positions available for full-time and part-time hosts. For individuals with a positive attitude and strong work ethic, there is potential in this role to move up into a Room Service or Junior Server position.

Department: Restaurant

Experience Level: Entry level

Availability: Full-time

Submit Resume
Job Duties:

  • Greet and efficiently seating guests in the restaurant in a warm and friendly manner
  • Answer the telephone promptly and professionally
  • Maintain a courteous and efficient operation of the dining room
  • Knowledge of the restaurant operations and about the hotel facilities
  • Ability to remember, recite and describe menu items and answer questions
  • Ability to effectively solve customer complaints and concerns in a friendly and positive manner
  • Take accurate reservations and seek management approval when needed
  • Polishing silverware
  • Assisting with clearing and setting tables
  • Record, enter, and deliver room service orders according to guest specifications
  • Other duties as assigned

Qualifications:

  • Previous experience in a fine dining restaurant or luxury hotel an asset
  • Excellent interpersonal skills and work ethic
  • Ability to work flexible hours including days, evenings, nights, weekends, and holidays, including overtime as required
  • Ability to work well under pressure
  • Work harmoniously and professionally with co-workers and management
  • Reliable transportation essential

To Apply: Please use the Apply button below to submit your application directly to the appropriate department manager. Please include a resume and cover letter in your submission.

Junior Server

Join the Restaurant team at Sparkling Hill! We are seeking a highly experienced individual to fill the role of Fine Dining Server in our PeakFine Restaurant. This will involve evening shifts during dinner service.

Department: Restaurant

Experience Level: Entry level

Availability: Full-time

Submit Resume
Job Duties:

  • Attend to guest requests, being constantly aware of anticipating guests' needs
  • Maintain thorough menu knowledge in order to answer questions accurately
  • Participate in daily team meetings to review specials, menu changes, and information regarding the day's service
  • Proper table servince including wine
  • Maintain a clean and organized section including clear plates, resetting tables, and polishing silverware
  • Assist with plated and buffet style banquets and functions
  • Coach and train junior restaurant employees
  • Resolve any guest concerns promptly and professionally and escalate to the appropriate manager if necessary
  • Record and enter orders accurately, ensuring any special requests or allergies are communicated thoroughly
  • Deliver food and drinks to tables according to seating plan
  • Other duties as assigned

Qualifications:

  • Maintain a professional and friendly attitude at all times
  • Must work well under pressure
  • High attention to detail
  • Work harmoniously and professionally with co-workers and management
  • Previous knowledge of SilverWare POS system an asset
  • Thorough knowledge of wine in order to make accurate recommendations
  • At least four years' experience in a fine dining restaurant in a similar role
  • Ability to work flexible hours including evenings, weekends, and holidays including overtime as required
  • Valid Serving-It-Right certificate
  • Reliable transportation is essential

To Apply: Please use the Apply button below to submit your application directly to the appropriate department manager. Please include a resume and cover letter in your submission.

Laundry Attendant

Join the Housekeeping team at Sparkling Hill Resort! We have both full-time and part-time positions available for Day & Evening Laundry Attendants.

Department: Housekeeping

Experience Level: Entry level

Availability: Full-time

Submit Resume
Job Duties:

  • Operate washing and dryer equipment, load and unload laundry from machines
  • Become familiar with product specifications of cleaning agents
  • Empty laundry bins and prepare loads for washers
  • Sort and fold clean laundry
  • Assisting the housekeeping team with duties as required
  • Repair stitching, zippers, tears etc. in hotel linens

Qualifications:

  • Available to work weekends as needed
  • Bending and lifting heavy linen
  • Must have valid work visa if applicable
  • Demonstrated experience working with upholstery an asset
  • Strong work ethic and positive attitude
  • Reliable transportation is essential

To Apply: Please use the Apply button below to submit your application directly to the appropriate department manager. Please include a resume and cover letter in your submission.

Line Cook-Demi Chef de Partie

Join the Kitchen team at Sparkling Hill Resort! We currently have positions available for Line Cook/Demi Chef de Partie roles in our PeakFine Restaurant.

Department: Kitchen

Experience Level: Entry level

Availability: Full-time

Submit Resume
Job Duties:

  • Prepare a variety of ingredients, sauces, etc. based on the needs of the kitchen
  • Receive and store food supplies, equipment and utensils in fridges, freezers and storage areas
  • Stock line coolers and storage areas before, during, and after service
  • Operate a line station during lunch/dinner service
  • Check on and stock buffet items to ensure freshness and quality
  • Assist with preparation and plating for banquets and corporate functions
  • Adhere to food safety and quality standards at all times
  • Maintain full knowledge of current and upcoming menu items
  • Other duties as assigned

Qualifications:

  • Minimum one year cooking experience required
  • Knowledge of food quality, safety, sanitization, cost controls, and presentation
  • Able to lift up to 50 lbs.
  • Effective communication and organizational skills
  • Ability to work cohesively as part of a team, as well as independently
  • Ability to work flexible hours including days, evenings, weekends, holidays, and overtime as required
  • Reliable transportation is essential

To Apply: Please use the Apply button below to submit your application directly to the appropriate department manager. Please include a resume and cover letter in your submission.

Maintenance Technician

Join the Maintenance team at Sparkling Hill Resort as a full-time Maintenance Helper! He/she will be a positive, organized individual with a strong work ethic.

Department: Maintenance

Experience Level: Entry level

Availability: Full-time

Submit Resume
Job Duties:

  • Perform general clean-up of all facilities.
  • Comply with Health and Safety and WHMIS requirements for Personal Protective Equipment.
  • Collect and dispose of all garbage and recyclables.
  • Perform minor repairs on windows, doors, switches, desks, tables, plugs, equipment, appliances, sinks, toilets, blinds etc.
  • Responsible for vandalism clean up and repair, within skill level.
  • Maintain working knowledge of environmental safeguards and alarm systems.
  • Maintain outside grounds (remove snow, ice, and debris, spray and remove weeds, sweep and clean gutters, water and maintain sprinkling systems).
  • Use a variety of hand and power tools
  • Perform all other duties as assigned or needed.

Qualifications:

  • High school diploma/GED.
  • Minimum 1 year of experience in the operation and maintenance of buildings.
  • Ability to perform small repairs (e.g. caulking, replacing washers, and replacing light fixtures).
  • Effective communication skills with individuals at all levels, both inside and outside the organization.
  • Strong customer service orientation and skills.
  • Open availability including weekends and holidays.

To Apply: Please use the Apply button below to submit your application directly to the appropriate department manager. Please include a resume and cover letter in your submission.

Pastry Cook

Join the team at Sparkling Hill Resort!

Department: Kitchen

Experience Level: Entry level

Availability: Full-time

Submit Resume
Job Duties:

  • Prepare, present, and store all baked goods and desserts in the Kitchen
  • Provide leadership and direction to junior employees working in the Pastry Kitchen
  • Ensure consistent and high calibre food presentation and quality
  • Ensure cleanliness and organization are maintained in the Pastry Kitchen
  • Uphold food safety standards
  • Keep refrigerators and storerooms clean and organized
  • Assist in the ordering and receiving of products related to baked goods and desserts
  • Ensure daily specials and menu updates are both cost effective, high quality, and creative
  • Participate in production for banquets for both plated service and buffets and a variety of function rooms
  • Prepare birthday and wedding cakes according to guest specifications
  • Other duties as assigned

Qualifications:

  • Valid Food Handler Certificate required
  • Minimum 1-2 years’ experience in a Pastry Kitchen
  • Experience in a luxury hotel with comparable service and standards an asset
  • Excellent interpersonal and communication skills
  • Strong work ethic and positive attitude
  • Able to work flexible hours including days, evenings, weekends, holidays, and overtime as required
  • Able to work cohesively as part of a team, as well as independently
  • Reliable transportation essential

To Apply: Please use the Apply button below to submit your application directly to the appropriate department manager. Please include a resume and cover letter in your submission.

Resort Runner

Join the Housekeeping team at Sparkling Hill Resort! We currently have full-time positions available for a service oriented individual as a Resort Runner.

Department: Housekeeping

Experience Level: Entry level

Availability: Full-time

Submit Resume
Job Duties:

  • Delivering items to guest rooms or around the hotel
  • Light cleaning
  • Vacuuming public areas in hotel between service times
  • Restocking bathrooms and ensuring cleanliness of all public areas
  • Assisting guests as needed
  • Assisting the housekeeping team with duties as required
  • Orienting guests to their rooms and responding to questions and requests to ensure an exceptional level of service
  • Other duties as assigned

Qualifications:

  • Be flexible to work weekdays, weekends, holidays and evenings
  • Have reliable transportation
  • Have a friendly, welcoming disposition
  • Be able to work professionally, interdependently, and to a high standard
  • Previous related hotel and/or customer service experience experience is an asset
  • Be physically capable of all job duties
  • Be flexible to meet the needs of the Housekeeping Department as business need and volume demand

To Apply: Please use the Apply button below to submit your application directly to the appropriate department manager. Please include a resume and cover letter in your submission.

Housekeeping Room Attendant

Come join the housekeeping team at Sparkling Hill Resort! We are seeking Housekeepers/Room Attendants who have a strong work ethic and a positive attitude for full and part time shifts including weekends. Learn more about us at www.sparklinghill.com.

Department: Housekeeping

Experience Level: Entry level

Availability: Full-time

Submit Resume
Job Duties:

  • Ensure the cleaning and supplying of guest rooms and the comfort of all guests
  • Clean guest rooms following the established procedures and Sparkling Hill standards
  • Adhere to the established standard of safety, fire regulations, and department procedures and policies
  • Complete work assignments from the Housekeeping Department as assigned using required keys, equipment, supplies, etc.
  • Remove all garbage and recyclable items and place in the appropriate bins inside the specified area
  • Report any damages or repairs and maintenance needed to Housekeeping
  • Report any items found in check-out units to the Housekeeping Manager
  • Dress in issued uniform and ensures a neat, clean, and tidy appearance at all times
  • Other duties as assigned

Qualifications:

  • Reading, writing and oral proficiency in the English language
  • 1 year Housekeeping experience would be an asset
  • Must have an exceptional eye for detail
  • Must be flexible to work days, evenings, weekends holidays and all shifts
  • Must possess a strong desire to provide high levels of service and have a professional and welcoming demeanor
  • Must have a valid work permit

To Apply: Please use the Apply button below to submit your application directly to the appropriate department manager. Please include a resume and cover letter in your submission.

Steward/Dishwasher

Join the Kitchen team at Sparkling Hill Resort! We have both part-time and full-time positions available for the role of Steward/Dishwasher. This is an entry level position with lots of opportunity to develop for the right individual - We are always looking to train and promote from within!

Department: Restaurant

Experience Level: Entry level

Availability: Full-time

Submit Resume
Job Duties:

  • Operate conveyor belt dishwashing system in large kitchen environment
  • Assist with sanitization/cleanliness of kitchen areas
  • Help to receive and put away food and supply orders
  • Support team with the execution of buffet and plated style banquets and corporate functions as needed
  • Restock items on the line during service periods
  • Maintain general organization of dishware and storage areas
  • Some food prep duties
  • Other tasks as assigned

Qualifications:

  • Strong work ethic and positive attitude
  • Flexible to work evenings, weekends, and holidays as needed
  • Capable of completing physical demands of the position, including scrubbing and lifting up to 50 lbs.
  • Written and oral proficiency in the English language
  • Previous kitchen experience an asset
  • Reliable transportation is essential
  • We provide a competitive wage and eligible employees may participate in our Extended Health & Dental benefits coverage.

To Apply: Please use the Apply button below to submit your application directly to the appropriate department manager. Please include a resume and cover letter in your submission.